Spitfire-Mast

Issue 20 - Mar-Apr 2012

At Spitfire, we think the more you invest in planning ahead, the greater the impact you can create. This issue of Spitfire Sparks features our first-ever campaign planning institute and details for how you can sign up. We also have tips and resources on understanding your social media influence, rethinking your audiences' values, and bringing your brand to life in every aspect of your work. In addition, our latest installment of Spitfire's election series outlines creative ideas for getting your issues in front of the candidates in the coming months.

Happy spring planning!

Inquiries or ideas about Spitfire Sparks? Please send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
What's Inside
Good to Great - You Have to Plan to Win
Web 2.What? - Know Your Social Media Influence
Blazing the Trail to Election Day - Engaging Your Networks to Create Buzz
Great Minds - Living the Brand
Don't Drink the Kool-Aid - Are You Really Connecting with Your Audiences?

Good to Great 

Smart Strategies for Success  

You Have to Plan to Win     

by Kendra Beach - Director 

Spitfire is joining forces with veteran campaigner and former head of Greenpeace USA John Passacantando to offer a new campaign training program. Planning to Win is a three-day session to help organizations develop a campaign strategy, manage opposition and use the latest and greatest tactics to get results. Planning to Win is essential for any organization needing time and strategic counsel to think through how to make progress in 2013.

This program does not include resources for or training on intervening in electoral campaigns. However, for funders who invest in advocacy efforts, this is an opportunity to give grantees added support and ensure their 2013 campaigns are as strategic as possible. To learn more about Planning to Win, please contact Dennis Poplin at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Web 2.What?

Cracking the Code on the Latest Trends and Tools   

Know Your Social Media Influence      

by Jaymie Gustafson - Director

Do you worry that your social media efforts are akin to yelling out the window into a noisy crowd? Like many groups that wade into the social media world, it can be difficult to understand how influential you are and what content is most effective.

Measurement tools can provide great information to help you assess the effectiveness of your social media outreach. However, these tools can't replace a solid social media plan. Taking the time upfront to articulate your strategy is the most effective way to ensure your social media outreach advances your goals with the right audiences.

With that in mind, here are a few of our favorite free tools to help your organization track and analyze your social media influence.
  • Facebook Insightsallows you to track various metrics on a dashboard to assess the impact of your fan page. We recommend focusing on three measurements: 
    • Interactions: Find out what kinds of posts receive the most likes, shares and comments from your followers. Use this feedback to develop more content that will resonate. 
    • Tab views: Learn which tabs (photos, information, etc.) visitors are viewing to understand which sections of your profile generate the most interest. 
    • Demographics: Look at the gender, age and location of your followers to help figure out if you're connecting with your target audiences.
  • TweetEffect is the tool for you if you're losing Twitter followers and wonder if it's something you said. You can identify which tweets led to people dropping your feed, as well as which brought in new followers. Use this information to assess which messages and content are resonating (or not) with your key audiences.
  • Kloutis a one-stop-shop to measure your overall influence across social media platforms that synthesizes data from Twitter, Facebook, LinkedIn and Google+ on a variety of indicators, including:  
    • True Reach: The number of people you influence (track this number over time to determine if your circle of influence is expanding). 
    • Amplification: How influential you are (e.g., how likely people are to respond to or share your content).  
    • Network: How influential your network is with others. 
Klout will also identify an organization's topics of influence and assign a "Klout type" that describes your social media style. This feature provides an outside perspective on the type of content you push out. For example, are you an "Activist" who shares your cause with the world, or a "Thought Leader" who provides regular analysis of topics in the news? To measure your social media efforts on Klout, look for score increases over time and track whether you're a trusted source on the topics important to your work.  

Remember to look at all of these measurements through a strategic lens. It is always better to engage a smaller circle of influence with your target audiences than put resources toward building a larger circle of followers who can't help you reach your goals.

Blazing the Trail to Election Day 

Fifth in a series focused on preparing for Election Day.    

Engaging Your Networks to Create Buzz   

by Pete Rafle - Vice President and Stephanie Zarecky - Senior Account Executive

With Election Day just over six months away, Spitfire continues our series on ways for nonprofits to leverage opportunities during campaign season. Our previous article focused on cultivating relationships with candidates and key partners. As you continue to develop those relationships, consider the following low-cost ideas to engage your networks to put your issues front and center.
  • Ask your supporters to submit questions to candidate debates. You can do this in two ways: push out a question that your members can ask at candidate forums, or use this opportunity as an engagement tool by polling your membership on questions they most want the candidates to answer (e.g., "Help us choose a candidate question - what is the most pressing question candidates need to answer on women's health today?"). Ask them to submit their questions via video on YouTube or on Facebook to generate more buzz. Then select the top questions to submit to organizers of upcoming candidate debates. You can also ask your members to contact the debate organizers directly to send the message that this is an important issue to voters...Read More  

Great Minds

Ideas to Make You Think  

Living the Brand     

Guest Post, This e-mail address is being protected from spambots. You need JavaScript enabled to view it. of Spot Inquiry

Let's be honest. Branding is often only skin deep. Many organizations "figure out their brand," which leads them to a new logo, website or perhaps a slide for a board meeting. Then they just call it a day. Branding is done.  

The truth is this kind of branding has the exact amount of impact you might expect for the amount of effort extended - it's superficial. To harness the power of your brand, you have to really live it. It's the difference between cosmetics and character building.

I look at the brand as your promise to the world, the essence of who you are as an organization. To that end, it is something you embody as an organization in all you say and do. When everyone - from volunteer to executive director - holds a clear sense of what you do and why you do it, you start to see the real impact a strong and focused brand can have on your work.

There are three key principles that allow you to harness the power of your organization's brand to take you beyond the superficial...Read More

Don't Drink the Kool-Aid 

Avoid Communications Pitfalls   

Are You Really Connecting with Your Audiences?

by Danielle Lewis - Vice President and Sarah Lepley - Intern

Earth Day - coming on the heels of the anniversary of the Gulf oil spill in Louisiana - provided a host of organizations with a variety of important communications opportunities. However, recent research suggests that environmental issues may not be top of mind for many audiences right now, requiring advocates to think creatively about how to connect with their audiences.

For years, environmental groups counted on young people as die-hard supporters and activists. But a recent study in the Journal of Personality and Social Psychology shows a declining interest in environmental issues among young adults today. Millennials care less about conservation, and civic engagement in general, than their counterparts in the Generation X and baby boomer generations did at the same age. A recent Washington Post story highlighting the research points to skepticism around climate change and issue fatigue as possible causes of the declining support among today's youth.

Last year, on behalf of the Surdna Foundation, Spitfire examined the national conversation around green jobs. We found that in regions with green jobs successes, the jobs created and other direct community benefits were far more motivating to policymakers, business leaders and other local audiences than the fact that the jobs were "green." (To learn more about this project, read our case study.)

Environmental groups can still get traction around important conservation issues - sometimes by tapping into other values that their audiences hold. For instance, Politico recently reported that many green groups are framing their messages around health issues to appeal to their target audiences' values. A recent campaign by NRDC and the Sierra Club aims at reducing the carbon pollution of industrial power plants, but focuses on the health impacts of air pollution on kids.

Staying on top of your audiences' stance on your issues can be as simple as listening to how your messages are received in one-on-one conversations, conducting regular surveys or phone interviews, and watching relevant conversations online. The more you keep engaged with what your audiences are thinking - and connect your issues to their top-of-mind concerns - the more effective and resonant your communications can be.

Want more news and information from Spitfire?  Follow us on Twitter  @SpitfireSays and like us on  Facebook.  

Spitfire Strategies is dedicated to helping nonprofits and foundations create and implement high impact communications programs to achieve their social change goals. To learn more, visit www.SpitfireStrategies.com.

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